New Alvaria CEO Jeff Cotten is driving the customer experience specialist toward market leadership through what he describes as an ‘old formula’.
Executive Interview Categories: Services & Consulting
As the business world’s partner in modern governance, CEO Brian Stafford explains why Diligent is the name big and small companies trust as they navigate…
Kedar Taskar’s career at Faurecia Clean Mobility spans the entirety of the company’s operation in India. Now as General Manager, he’s leading the company towards…
For McKinsey & Company President and Founder of RTS Jon Garcia, driving the successful large-scale transformation of an organization is about far more than just…
John Burke, CEO of supply chain solutions company Armada, found little interest when the business started out. COVID-19 changed that as pandemic disruption put supply…
Don’t confuse offshoring with outsourcing – they are two very different propositions, as AS White Global Founder and CEO Joe Fussell explains.
A willingness to listen and learn has helped Founder and CEO Ephram Stephenson build Collar Group into a recruitment industry leader.
The death of a loved one is a hugely significant moment in a person’s life and so the funeral care they receive should reflect this.…
As a Senior Partner of McKinsey & Company’s Transformation practice, Kevin Carmody and his team are helping good companies become great by seeing the bigger…
Keshav Murugesh took a chance when he accepted the CEO’s role at consultancy company WNS in 2009. More than a decade on, WNS is a…
Andrew Hume joined Probe CX as CEO seven years ago with a vision: to build a truly homegrown customer experience company in Australia that could…
It’s time to think about the positive opportunities that can emerge from the ever-evolving domains of online privacy, reputation and digital resilience rather than the…