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Christopher Cann

Trade Secrets: Christophe Cann

In today’s competitive retail scene, heritage and tradition are priceless, unique selling points. Singapore department store Robinsons has over 150 years worth to draw upon…

KK Chua, President Asia-Pacific of Mary Kay Cosmetics

The beauty king: KK Chua

KK Chua traded Hollywood scripts for lipsticks when he joined Mary Kay Cosmetics. But it’s a decision that, 22 years on, continues to be validated…

Roberto Graziani, President of Shilla Travel Retail

Roberto Graziani

Roberto Graziani understands that today’s discerning customer expects more than just a good deal while shopping duty-free. It’s all about the experience.