World Business Forum speaker and digital futurist Peter Diamandis says that change is inevitable, and those prepared to embrace it will find themselves in a…
Business Categories: Innovation & Technology
The use of technology is increasing as the demand for more immersive customer experiences grows. We reveal how businesses are finding their niche in the…
Alysia Silberg once sat a career suitability test for a career in banking, which determined her ‘unemployable’. Today, the successful venture capitalist is heavily invested…
Co-founded by Jamie Crummie, Too Good to Go is a simple concept with an enormous impact: to date the food waste app has saved 250…
Steven Lam dropped out of high school in Hong Kong, but then a plane ticket and an idea cooked up in a Chinese restaurant changed…
Plastic pollution is a problem so enormous, it seems almost impossible to solve. But young business leaders like Uluu’s Julia Reisser and Michael Kingsbury are…
Don’t bother researching OpenAI CTO Mira Murati on ChatGPT. Although she is one of the driving forces behind it, the data-fed chatbot has never heard…
Employees may be reluctant to embrace AI in the workplace unless leaders plan carefully how to introduce the technology’s benefits.
The software giant is embracing its role as a protagonist in the new era of clean-powered growth.
With the metaverse growing rapidly, your CX strategy must be fashioned to make the most of it.
With one in three customers ditching a brand they love after a single bad experience, companies must continue to invest in turning pain points to…
We asked five global CX thought leaders to predict the trends that will define the upcoming ‘Digital Decade’.
